This policy provides a general framework for segments or collections involving physical products. It does not apply to consultancy services.
Return or exchange requests are assessed by considering the product type, production model, custom order status and post-delivery condition.
Different conditions may apply to made-to-order items produced specifically for a person or institution.
For returns or exchange requests, please send your order details and a short summary of the request to info@stggrup.com.tr or contact us via WhatsApp.
STG Grup Danışmanlık ve Ticaret A.Ş.
E-posta: info@stggrup.com.tr
WhatsApp: +90 537 958 00 28